I was a huge video / board game nerd growing up, but it wasn’t until this year that I played my very first D&D campaign. Let me tell you, it was OVERWHELMING! Hit dice? Dex saves? Cover? That said, my group and I just finished “Lost Mine of Phandelver” with no casualties and I’m hooked. I can see why some people walk into physical stores just to buy miniatures and 3D terrain. Roll20 made things easy for our group, but there are no doubt plenty of other options out there that work too.